FindMee - Terms and Conditions
Innovation Powerhouse Ltd Trading as FindMee ("FindMee," "we," "our," "us") is a content-sharing platform that enables users to connect their audiences with their most relevant content. Our goal is to offer a seamless and efficient platform for digital presence management. These Terms & Conditions ("Terms") govern your use of our services, including our website (https://findmee.at/), applications, and related features (collectively referred to as the "Platform").
By using FindMee, you agree to these Terms and the policies linked within. Please read them carefully. If you do not agree with any part of these Terms, you must discontinue using the Platform immediately.
Welcome to FindMee. These Terms and Conditions establish the legal framework for using our platform. By accessing our services, you agree to abide by these guidelines covering account creation, content usage, subscription protocols, privacy policies, intellectual property rights, and dispute resolution procedures. We've created this document to clearly communicate your rights and responsibilities as a FindMee user, fostering a transparent, secure, and positive experience for our entire community.
Effective Date
These Terms and Conditions are effective as of January 1, 2025. Please review them carefully before using our services.
Acceptance of Terms
By creating an account, accessing, or using any part of FindMee's platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our services.
Eligibility Requirements
To use FindMee, you must be at least 13 years of age or have obtained parental/guardian consent. By creating an account, you confirm that you meet these eligibility requirements and have the legal capacity to enter into binding agreements.
Account Responsibilities
You are responsible for maintaining the confidentiality of your account credentials and for all activities occurring under your account. You agree to notify FindMee immediately of any unauthorized use or security breaches. We reserve the right to terminate accounts that violate our Terms and Conditions or engage in fraudulent activities.
Service Description
FindMee provides location-sharing services that enable users to share their real-time or static locations with others. Our platform includes features for creating meetup points, sharing location data, and facilitating connections between users who wish to coordinate their physical locations.
Changes to These Terms
FindMee reserves the right to modify these Terms and Conditions periodically to accommodate service enhancements, evolving business needs, or new legal requirements. While we endeavor to provide notifications regarding substantial changes through email or platform announcements, users bear the responsibility of reviewing these Terms regularly. We will indicate the effective date of revisions at the top of the document for transparency.
Your continued access to or use of the FindMee platform following any modifications constitutes your acknowledgment and acceptance of the revised Terms. If you disagree with the updated Terms, you should discontinue using our services. In certain cases involving material changes that significantly impact user rights or obligations, we may require explicit consent before continued platform access.
Changes to these Terms will not apply retroactively and will become effective no sooner than fourteen (14) days after posting, except for changes addressing new functions or made for legal reasons. For questions regarding updates to our Terms, please contact our support team at [email protected].
Your Account
Users must be at least 13 years old or have parental consent to create a FindMee account. When registering on behalf of a business or organization, users must verify they have the authority to bind that entity to these Terms. Account holders are responsible for maintaining the confidentiality of their credentials and for all activities occurring under their account.
Providing false or misleading information may result in immediate account suspension. Users are encouraged to regularly update their account details to ensure proper platform functionality and communication.
For security purposes, FindMee recommends using strong, unique passwords and enabling two-factor authentication when available. Users must immediately notify FindMee at [email protected] if unauthorized access is suspected or if their device has been compromised.
FindMee reserves the right to suspend or terminate accounts that violate these Terms, demonstrate suspicious activity, or remain inactive for extended periods. Upon account termination, users may request data export within the timeframe specified in our Privacy Policy, after which remaining personal data will be handled according to applicable data protection regulations.
Usernames
Usernames on FindMee must be appropriate and not infringe upon any third-party intellectual property rights. All usernames must comply with our community guidelines, avoiding offensive language, hate speech, or content that promotes illegal activities. Impersonation of other individuals, celebrities, brands, or public figures is strictly prohibited unless officially authorized.
FindMee reserves the right to request modification or reassignment of usernames that violate these Terms or our community standards. Users who receive such notifications must comply within 14 days or risk account restrictions. To maintain platform integrity, usernames that remain inactive for an extended period (typically 12 consecutive months) may be subject to reclamation by FindMee to ensure fair allocation of unique identifiers and maintain relevance across our community.
When selecting a username, we recommend choosing something memorable, relevant to your identity or purpose, and easy to communicate. Users are encouraged to select usernames that are distinctive yet respectful of others' rights. For business accounts, using your actual business name or a close variant is advised to maintain brand consistency and improve discoverability. If your preferred username is taken, consider adding relevant numbers, underscores, or descriptive words rather than impersonating existing accounts.
Plans and Subscription Management
FindMee provides both free and premium subscription options to accommodate various user needs. Our subscription structure is designed to be flexible and transparent, giving you control over your experience.
Automatic Renewal
All paid subscriptions automatically renew until explicitly cancelled by the user. This ensures continuous access to premium features without interruption.
Cancellation Process
Upon cancellation, your account will seamlessly transition to the free plan at the conclusion of your current billing period, ensuring uninterrupted access to basic features. No further charges will be applied to your payment method.
Payment Policy
Please note that payments are non-refundable except in specific circumstances outlined in our refund policy. We maintain this policy to ensure fair service provision for all users.
Third-Party Payments
For subscriptions processed through third-party payment systems like Apple App Store or Google Play, all refund inquiries must be directed to these respective platforms according to their established policies. FindMee cannot process refunds for transactions made through these platforms.
These guidelines ensure transparent financial transactions and help set appropriate expectations for all users. For any questions regarding your subscription, please contact our support team who will be happy to assist you with managing your account.
Your Content
Users are solely responsible for all content they post on FindMee, including but not limited to photos, videos, text, comments, messages, and location data. By uploading content, users confirm they either own the material or possess the necessary rights to share it legally. This means you should only post content you've created yourself or have explicit permission to use.
Users also guarantee their content:
FindMee maintains the right to remove or restrict access to content that violates these Terms or is deemed inappropriate, without prior notice. We may also temporarily or permanently suspend accounts that repeatedly post violating content. These measures are in place to ensure a safe and respectful environment for our entire community. We encourage users to report content they believe violates our policies through our reporting tools.
Use of Your Content
When you post content on FindMee, you grant the platform a worldwide, royalty-free, non-exclusive license to use, display, distribute, modify, and reproduce your content as necessary for platform functionality and promotional purposes. This license remains in effect until you remove your content from the platform, except in cases where your content has been shared with others who have not deleted it.
While you retain full ownership rights to your original content, please be aware that material shared on FindMee may become publicly accessible and could be redistributed by other users. Even after deleting content from your profile, copies may exist in cached or archived versions of the site, on other users' devices, or on third-party platforms where it was shared.
To safeguard your privacy and security, we strongly advise against sharing sensitive personal information through your posts or profile. This includes financial data, identification numbers, precise location details, and private contact information. Additionally, consider the potential business implications before sharing proprietary information, trade secrets, or commercially valuable content, as the license you grant allows for broader usage than you might anticipate.
Users can modify their privacy settings to limit content visibility, but should understand that no online sharing platform can guarantee absolute privacy or protection against unauthorized redistribution.
Monetization
FindMee offers diverse monetization opportunities for eligible users who meet our platform criteria. These revenue streams enable content creators and influencers to earn income while sharing valuable content with their audience.
Eligibility Requirements
To qualify for monetization, users must reside in an eligible country, maintain a verified email address, have an account in good standing for at least 30 days, and comply with all applicable laws regarding affiliate partnerships and sponsored content.
Disclosure Requirements
All users must clearly disclose commercial relationships as required by local regulations. This includes proper labeling of sponsored content, affiliate links, and any paid partnerships to maintain transparency with your audience.
Payment Processing
FindMee only supports approved third-party payment processors for receiving funds. These trusted partners ensure secure and timely payments while meeting international financial regulations. All commission rates and payment schedules are transparently displayed in your user dashboard.
The platform offers multiple monetization methods including direct tipping, subscription content, affiliate marketing, and sponsored post opportunities. Our team regularly reviews eligibility criteria and payment terms to ensure they remain competitive within the industry while maintaining platform integrity. For detailed information on current commission rates and minimum payout thresholds, please visit the Monetization section in your account settings.
Account Suspension or Termination
FindMee reserves the right to suspend or terminate user accounts without prior notice if these Terms are violated. Account termination will result in forfeiture of any prepaid fees, with no refunds issued. We may suspend or terminate accounts for various reasons, including but not limited to: sharing prohibited content, engaging in fraudulent activities, harassing other users, attempting to manipulate platform metrics, or consistently violating our community guidelines.
During a suspension period, your profile will be temporarily hidden from public view, though you may still access your dashboard with limited functionality. Permanent termination means complete removal of your profile and associated content from our platform.
Users who believe their account was suspended in error may appeal the decision by contacting our support team at [email protected]. Appeals should include your account details and a clear explanation of why you believe the suspension was unwarranted. Our team typically reviews appeals within 5-7 business days. We strive to enforce our platform policies consistently and fairly to maintain a secure environment for all users.
Your Responsibility for Visitors and Customers
As a FindMee user, you maintain full responsibility for all interactions with visitors to your profile, including customers who purchase goods or services through your FindMee page. FindMee does not assume liability for any transactions conducted between users and third parties on the platform.
Due Diligence
You are responsible for verifying the identity and legitimacy of your visitors and customers before engaging in transactions or sharing sensitive information.
Legal Compliance
Ensure that all goods and services offered through your profile comply with local, state, federal, and international laws applicable to your jurisdiction and that of your customers.
Transaction Security
Implement appropriate security measures when processing payments and handling customer data, including safeguarding against fraud and unauthorized access.
Communication Standards
Maintain professional and transparent communication with your visitors and customers, including clear disclosure of terms, pricing, and policies.
Users who fail to uphold these responsibilities may face account restrictions or suspension. By prioritizing ethical business practices and customer protection, you contribute to the integrity and trustworthiness of the FindMee ecosystem while building your own reputation as a reliable service provider.
Privacy & Data Protection Compliance
FindMee strictly adheres to all applicable data protection regulations, with particular emphasis on the General Data Protection Regulation (GDPR). Our comprehensive Privacy Notice details the specific methods by which user data is collected, processed, stored, and protected. Users who handle personal data of European Union citizens bear responsibility for ensuring their own GDPR compliance in addition to platform requirements. By creating and maintaining an account on FindMee, users explicitly acknowledge and consent to our data processing practices, which are designed to maximize transparency and robustly protect all user privacy rights.
In addition to GDPR compliance, FindMee implements industry-standard encryption protocols to safeguard all data transmissions on our platform. We maintain strict access controls, regular security audits, and employee training programs to prevent unauthorized data access. Users can exercise their rights to access, modify, or delete their personal information at any time through the platform's privacy dashboard.
FindMee does not sell user data to third parties. When third-party integrations are utilized, we ensure they maintain equivalent data protection standards through contractual obligations. We promptly notify users of any significant changes to our privacy practices and, in the unlikely event of a data breach, will follow all required notification procedures in accordance with relevant legislation. Our dedicated Data Protection Officer is available to address any privacy concerns or requests for clarification regarding our data handling practices.
User Conduct & Prohibited Activities
FindMee requires all users to maintain honest and transparent interactions on the platform. Our community guidelines ensure a safe and productive environment for everyone.
Content Restrictions
Posting offensive, illegal, discriminatory, or harmful content is strictly prohibited. This includes but is not limited to hate speech, explicit material, personal attacks, and content that violates intellectual property rights.
Platform Integrity
Any attempts to compromise, disrupt, or interfere with system functionality are expressly forbidden. This includes unauthorized access, data scraping, distribution of malware, and deployment of bots or automated systems without prior approval.
Commercial Usage
The platform may not be used for unauthorized commercial purposes, including unsolicited advertising, multi-level marketing schemes, or any activities designed to generate revenue that haven't been explicitly approved by FindMee.
Account Security
Users are responsible for maintaining the security of their accounts and must not share access credentials or allow others to use their accounts. Impersonating other users or entities is strictly prohibited.
Users who violate these guidelines may face immediate account suspension or permanent termination without prior notice. FindMee reserves the right to remove any content that violates our policies and to cooperate with law enforcement when legally required. We are committed to maintaining a secure, respectful environment for our entire community through consistent enforcement of these standards.
Refund & Cancellation Policy
Subscription plans purchased on FindMee are generally non-refundable, with exceptions granted only in cases of verifiable system errors or unauthorized transactions. These exceptions must be reported within 7 days of the transaction date through our dedicated support portal with appropriate documentation for review by our finance team.
Users retain complete flexibility to cancel their subscriptions at any time by accessing the cancellation option in their account settings. No partial refunds will be issued for mid-cycle cancellations, regardless of when the cancellation is processed. Following cancellation, all premium features will remain accessible until the conclusion of the current billing period, after which the account will automatically revert to the free tier with standard features.
If you experience technical difficulties during the cancellation process, our customer support team is available 24/7 to assist you. Please note that requesting support for cancellation does not constitute actual cancellation—you must complete the process through your account settings or with direct confirmation from our support team.
This policy is designed to ensure transparency and equitable treatment regarding all financial transactions and subscription management on our platform while maintaining the sustainability of our services.
Service Level Agreements (SLAs)
FindMee is committed to delivering a robust and reliable service with a 98.9% uptime guarantee. Please note that this guarantee excludes downtime resulting from scheduled maintenance, third-party service disruptions, or force majeure events beyond our reasonable control. We recommend users consider these limitations when implementing critical operations on our platform. Our technical team continuously monitors system performance and promptly addresses any issues to ensure optimal service reliability and exceptional user experience.
Uptime is calculated on a monthly basis, with performance metrics available upon request for corporate account holders. In the event of service disruptions that fall below our guaranteed thresholds, eligible customers may qualify for service credits proportional to the duration and severity of the outage. All scheduled maintenance activities are announced at least 48 hours in advance through our status page and via email notifications to administrative contacts.
FindMee commits to the following resolution timeframes: Critical issues affecting multiple users will be addressed within 2 hours, significant functionality issues within 8 hours, and non-critical issues within 48 hours of verification. For enterprise customers, we offer customized SLAs with enhanced support options and priority issue resolution. These agreements can be tailored to specific business requirements through consultation with our account management team.
Customer Support & Contact Details
For prompt assistance with any platform-related issues, users can reach FindMee's dedicated support team at [email protected]. Our team strives to respond to all inquiries within 24-48 hours during business days. We value your feedback and are committed to providing exceptional support—whether you're experiencing technical difficulties, have account-related questions, or wish to suggest improvements to enhance your FindMee experience.
Support Hours & Availability
Our customer support team is available Monday through Friday, 9:00 AM to 6:00 PM GMT. While we aim to respond to all inquiries within our standard 24-48 hour window, urgent matters flagged as "Critical" in the subject line receive prioritized attention.
Additional Contact Methods
For billing inquiries, please contact our finance department directly at [email protected]. Your satisfaction is our priority, and we encourage open communication to continuously improve our service. We maintain detailed records of all support interactions to ensure consistent quality and follow-through on all user concerns.
Dispute Resolution & Arbitration
In the event of disputes between users or with FindMee, all parties must first attempt to resolve issues through good faith negotiation and communication. Users are encouraged to document all relevant information, including dates, screenshots, and correspondence related to the dispute. Our platform provides a dedicated dispute communication channel accessible through the user dashboard to facilitate this initial resolution process.
If a resolution cannot be reached within 30 days of initiating the negotiation process, disputes shall be submitted to binding arbitration in accordance with the laws of England and Wales. The submission must include all previous communication attempts, a clear statement of the dispute, and proposed resolutions. FindMee will provide guidance on properly formatting arbitration requests to ensure compliance with procedural requirements.
The arbitration shall be conducted by a neutral arbitrator selected from an approved panel of professionals with expertise in digital platform disputes. Proceedings may be conducted remotely to accommodate international users, and the decision rendered will be final and legally enforceable in relevant jurisdictions. This streamlined process provides a cost-effective, time-efficient, and equitable method for resolving conflicts while avoiding lengthy court proceedings.
Users acknowledge that by accepting the Terms of Service, they waive their right to pursue class action lawsuits against FindMee and agree to resolve all disputes through this arbitration framework, ensuring both parties receive fair treatment under applicable legal frameworks while maintaining privacy and confidentiality throughout the process.
Affiliate Program Terms
FindMee offers an affiliate program that enables users to earn commissions by promoting our platform, subject to specific terms and conditions. Participants must comply with all disclosure requirements, maintain ethical promotion practices, and adhere strictly to the comprehensive guidelines outlined in the affiliate program agreement. Violation of these terms may result in termination from the program and forfeiture of unpaid commissions. This framework ensures transparency in marketing, maintains the integrity of our brand, and establishes compliance with applicable advertising regulations and data protection laws.
Commission Structure & Payments
Affiliates earn a standard 10% commission on all qualified referrals who subscribe to any FindMee paid plan within 30 days of initial referral. Commissions are calculated monthly and paid when the affiliate's earnings reach a minimum threshold of £50. Payments are processed via secure transfer methods on the 15th of each month, subject to verification of valid referrals. FindMee reserves the right to modify commission rates with 30 days' advance notice to program participants.
Promotional Guidelines & Restrictions
Affiliates may utilize approved marketing materials provided through the affiliate dashboard, including banners, text links, and product descriptions. Any custom promotional content must receive prior written approval from FindMee before publication. Prohibited promotional tactics include spam, misleading claims, trademark infringement, incentivized clicks, and any advertising on websites containing adult, illegal, or harmful content. Affiliates must clearly disclose their relationship with FindMee in all promotional materials in accordance with applicable regulations.
Application Process & Eligibility
Prospective affiliates must complete an application form detailing their promotional methods, audience demographics, and relevant experience. FindMee reviews all applications and reserves the right to reject any applicant without providing justification. Approved affiliates gain immediate access to the affiliate dashboard, tracking tools, and marketing resources. The agreement remains valid for 12 months and automatically renews unless either party provides written termination notice at least 14 days before the renewal date.
Intellectual Property
All content, features, and functionality on the FindMee platform, including but not limited to text, graphics, logos, icons, images, and software, excluding user-generated content, is the exclusive property of FindMee or its licensors.
Permitted Usage
Users are granted a limited, non-transferable license to access the platform for personal use. This license does not confer any ownership rights and may be revoked at FindMee's discretion if terms are violated.
Prohibited Actions
Users are strictly prohibited from copying, distributing, modifying, displaying, transmitting, or reverse-engineering any part of the platform without prior written authorization from FindMee. This includes scraping data, creating derivative works, or using platform elements for commercial purposes.
Trademark Protection
The FindMee name, logo, and associated branding elements are registered trademarks. Any unauthorized use of these marks may constitute trademark infringement and may result in legal action.
Copyright Notices
All copyright notices, watermarks, and other intellectual property notices contained within the platform must be maintained and cannot be removed, altered, or obscured.
This comprehensive protection of intellectual property rights enables FindMee to maintain the integrity of its services while ensuring compliance with international copyright and intellectual property laws. Users who believe their intellectual property rights have been infringed on the platform may submit a formal notice through our designated channels for prompt investigation.
Third-Party Services
FindMee integrates with several third-party services, including payment processors like Stripe and PayPal, to enhance platform functionality and user experience. When utilizing these integrated services, users are bound by the respective third-party's terms and conditions, privacy policies, and data handling practices. FindMee assumes no responsibility for any disruptions, failures, or issues arising from these external services. We strongly recommend that users review and familiarize themselves with each third-party service's terms before engagement to ensure a smooth and compliant experience on our platform.
Data shared with these third-party services is governed by their respective privacy policies once it leaves our platform. While FindMee carefully selects reputable service providers, we cannot guarantee the security or processing methods employed by these external partners. Users should be aware that third-party services may have different data retention periods, security standards, and jurisdictional requirements that may affect how user information is handled.
FindMee periodically reviews the performance and compliance of integrated third-party services to maintain quality standards. However, these services may occasionally undergo maintenance, updates, or policy changes that are beyond our control. In such events, FindMee will make reasonable efforts to notify users of significant changes but cannot guarantee uninterrupted access to these external features. Users acknowledge that continued use of our platform constitutes acceptance of the inherent risks associated with third-party integrations.
Liability & Disclaimers
The FindMee platform is provided "AS IS" and "AS AVAILABLE" without any warranties, either expressed or implied. FindMee assumes no responsibility for user-generated content, accuracy of information, or functionality of third-party services integrated within our platform. We are not liable for any indirect, consequential, incidental, or special damages that may arise from your use of our services.
In the event of a valid liability claim, FindMee's maximum financial responsibility is limited to either the total amount paid by the user during the 12 months immediately preceding the claim, or £100, whichever sum is greater. These liability limitations and disclaimers are designed to clearly define the boundaries of FindMee's legal obligations while ensuring fair protection for both our platform and our users.
Users acknowledge that they utilize FindMee at their own risk. We make no guarantees regarding the continuous availability of the platform or that it will be error-free, secure, or compatible with all devices and operating systems. FindMee specifically disclaims liability for any data loss, device damage, or personal injury that may occur in connection with the use of our services.
Additionally, FindMee is not responsible for any disputes, disagreements, or legal issues that may arise between users who connect through our platform. Any agreements made between users are solely their responsibility. We reserve the right to modify these disclaimers at any time, with continued use of FindMee constituting acceptance of such modifications.
Nothing in these terms shall limit or exclude our liability for matters which cannot be excluded or limited under applicable law, including fraud or death or personal injury caused by negligence.
Last Updated 09/03/2025